Privacy Policy

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services.

• Account information: name, email address, company name, and billing details you provide when you create an account or subscribe.
• Content and usage data: the campaigns, contacts, messages, and other content you create, along with how you interact with the platform.
• Technical data: IP address, browser type, device information, and cookies or similar technologies.
• Third-party data: information from services you connect to Viral Growth, subject to the permissions you grant.

How We Use Your Information

We use the information we collect to operate, maintain, and improve Viral Growth, and to communicate with you.

• Provide, personalize, and improve our services and features.
• Process transactions and send related information, including confirmations and invoices.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.
• Monitor and analyze trends, usage, and activity to prevent fraud and abuse.

How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• With service providers who perform services on our behalf, such as hosting, analytics, and payment processing.
• To comply with laws, regulations, legal processes, or enforceable governmental requests.
• To protect the rights, property, and safety of Viral Growth, our users, and the public.
• In connection with a merger, acquisition, or sale of assets, in which case we will notify you.

Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the service is used. You can control cookies through your browser settings, though disabling them may affect functionality.

Data Retention

We retain your information for as long as your account is active or as needed to provide the service. We may retain and use certain information as required to comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing.

• Access and update your account information at any time from your account settings.
• Opt out of marketing emails by using the unsubscribe link in those messages.
• Request deletion of your personal data by contacting us at the address below.

Children's Privacy

Viral Growth is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

International Users

Your information may be transferred to and processed in countries other than the one in which you reside. By using Viral Growth, you consent to the transfer of your information to these locations.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the service after any change constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at agency@viralgrowth.ai.